Last updated: March 4, 2026
These Terms of Service (“Terms”) govern your access to and use of the Speedpoint software platform and related services (the “Services”), provided by Speedsuite, Inc., DBA Speedpoint (“Speedpoint,” “we,” “us,” or “our”). These Terms form a legal agreement between Speedpoint and you, the individual or entity using our Services (“you” or “User”). By accessing, using, or subscribing to the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, do not access or use the Services.
Speedpoint provides a cloud-based Enterprise Resource Planning (ERP) shop management software solution tailored to automotive shops in the United States. The Services include management functions for scheduling, invoicing, inventory management, and workflow organization. Speedpoint also offers integrated payment processing tools through third-party providers that enable Users to accept payments from their customers, as well as an integrated marketplace for purchasing automotive parts and related external services.
The Services are accessible through a web browser-based interface and through mobile applications available for Android and iOS devices. Access to certain features may vary depending on your subscription plan, device type, or operating system version.
The Services may integrate with third-party products, services, or data sources, including Payment Processors, automotive parts vendors, and other external services. Speedpoint does not control, endorse, or assume responsibility for any third-party content, products, or services. Your use of third-party integrations may be subject to separate terms and conditions required by those third parties.
To use the Services, you must be at least 18 years old and have the legal capacity to enter into a binding contract. By registering or using the Services, you represent and warrant that you meet these requirements.
To access certain features, including payment processing and the marketplace, you must create a Speedpoint account. You agree to provide accurate, current, and complete information and to promptly update it as necessary. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. By creating an account, you also acknowledge and agree to the use of your User Data for AI training as described in Section 7.3 and our Privacy Policy, unless you opt out as provided in Section 7.4.
You agree to immediately notify Speedpoint of any unauthorized use of your account or any other breach of security. Speedpoint will not be liable for any loss or damage arising from your failure to keep your account credentials secure.
Access to the Services may require a subscription. Subscription options may include monthly, quarterly, or annual billing cycles, with associated fees, features, and terms communicated through our website, platform interface, or personnel. By selecting a subscription, you agree to pay all applicable fees for the chosen billing cycle.
Unless otherwise agreed in writing, subscription fees are billed in U.S. dollars and charged in advance according to your selected billing cycle. For monthly subscriptions, fees are charged at the start of each month; for quarterly, at the start of each three-month period; and for annual, at the start of each twelve-month period. If your payment method fails, Speedpoint reserves the right to suspend or terminate access until outstanding amounts are paid.
We reserve the right to change subscription fees, add new fees, or modify existing fees at any time upon reasonable advance notice. Any fee changes take effect at the start of your next billing cycle following the notice period, unless you cancel in accordance with Section 8.
You are responsible for all applicable taxes, including sales, use, value-added, or other taxes associated with your subscription or use of the Services.
Speedpoint integrates with third-party payment processing services (“Payment Processor”) to enable you to accept payments from your customers. Speedpoint does not directly process payments or handle payment card data. By enabling payment processing features, you agree to comply with all applicable laws, regulations, and payment card industry standards (e.g., PCI DSS), and the terms and policies of the Payment Processor. Speedpoint is not responsible for the performance, availability, or actions of the Payment Processor.
To use payment processing features, you may be required to create an account with the Payment Processor and undergo verification, provide financial or business information, or satisfy underwriting criteria. The Payment Processor, or Speedpoint on its behalf, may request additional information or suspend or terminate access if it suspects illegal, fraudulent, or unauthorized activity. Speedpoint is not liable for decisions made by the Payment Processor.
Processing payments may incur transaction fees, disclosed in your account settings, a separate fee schedule, or by the Payment Processor. You authorize the Payment Processor to deduct these fees from settlement amounts before transferring funds to your bank account. Speedpoint may also charge additional fees for facilitating payment processing.
You are responsible for handling all customer refunds, chargebacks, or disputes related to payments processed through the Payment Processor. Speedpoint is not liable for any chargebacks, disputes, or related losses. The Payment Processor may require a reserve account or withhold funds pending resolution of disputes.
Payment-related data, such as transaction records or payment amounts, may be collected, stored, or processed by the Payment Processor in accordance with its privacy policy. Speedpoint may access certain payment-related User Data (e.g., transaction metadata) to provide the Services or for AI training, as described in Section 7.3. Where possible, such data will be anonymized or aggregated. You may opt out as provided in Section 7.4.
In connection with your payment processing setup, Speedpoint may, at its discretion, provide payment terminal equipment (“Terminal”) for use exclusively with the Speedpoint platform. The Terminal remains the sole property of Speedpoint at all times; title does not transfer to you. Speedpoint covers the cost of the Terminal for the duration of your active use of the Services.
You agree to use the Terminal solely for processing payments through the Speedpoint platform, to keep it in good working condition, and to protect it from loss, theft, damage, or unauthorized use. You may not sell, transfer, modify, or use the Terminal with any payment processor other than Speedpoint.
Upon cancellation or termination for any reason, you must return the Terminal and all accessories to Speedpoint within fifteen (15) days of the termination date, at your expense, in good working condition. Returns must be shipped to: Speedpoint, 813 Swift Wind Place, Wilmington, NC 28405.
If the Terminal is not returned within fifteen (15) days of termination, is returned damaged or nonfunctional, or is lost, stolen, or rendered unusable while in your possession, you authorize Speedpoint to charge or invoice a replacement fee of $500. This obligation survives termination until the Terminal is returned or the replacement fee is paid in full.
Speedpoint provides no warranty on the Terminal beyond any manufacturer warranty offered by PAX Technology, Inc.
The integrated marketplace (“Marketplace”) allows you to purchase automotive parts and external services from independent third-party vendors (“Vendors”). Speedpoint does not own, operate, or control these Vendors.
All products and services offered through the Marketplace are provided by Vendors who are not under Speedpoint’s control. Inclusion of any product, service, or Vendor does not constitute Speedpoint’s endorsement. Speedpoint makes no representations or warranties regarding the quality, accuracy, legality, reliability, or safety of any products or services provided by Vendors.
Any purchases you enter into through the Marketplace are strictly between you and the applicable Vendor and are subject to the Vendor’s own terms of sale, return policies, and warranties. It is your responsibility to review all applicable Vendor terms before completing a transaction. Speedpoint is not liable for any Vendor’s failure to honor its terms or for disputes between you and a Vendor.
While Speedpoint strives to provide accurate product information, it does not guarantee the completeness, currency, or reliability of any descriptions, images, or specifications. Fulfillment, shipping, delivery, returns, refunds, and warranties are managed solely by the Vendor. Speedpoint is not responsible for delays, defects, or damages related to products or services acquired through the Marketplace.
Orders are subject to the payment terms agreed between you and the applicable Vendor, which may include payment in full at purchase, Net 30, or other arrangements. Depending on the Vendor’s process, you may provide payment information directly to the Vendor, or authorize Speedpoint or its Payment Processor to charge your selected payment method for the purchase amount, including applicable fees, taxes, and shipping. Speedpoint may receive fees or commissions from Vendors for facilitating transactions, but remains a neutral facilitator. You agree to promptly settle all amounts due to Vendors.
To the maximum extent permitted by law, Speedpoint disclaims all liability for any loss, damage, claim, or injury arising out of or related to your use of the Marketplace or any transaction with a Vendor. Any disputes regarding products or services purchased in the Marketplace must be resolved directly with the Vendor.
You agree to use the Services only for lawful purposes and in compliance with all applicable laws, regulations, and industry standards. You shall not use the Services to promote, conduct, or facilitate any illegal activities.
You agree not to:
You represent and warrant that you have all necessary rights and permissions to submit any data, including customer information, inventory details, financial information, transaction records, or other materials (“User Data”) to the Services. You grant Speedpoint a non-exclusive, royalty-free, worldwide license to store, process, display, and use your User Data for the purpose of: (i) providing, operating, and improving the Services; and (ii) training, developing, and improving our AI models and algorithms. Where possible, Speedpoint will anonymize or aggregate User Data before using it for AI training. Anonymized or aggregated data may be retained and used even after termination of your account, provided it cannot be linked to you or your customers. Payment card data or other sensitive payment information controlled by the Payment Processor is subject to their privacy policy. You may opt out of AI training by contacting us at privacy@getspeedpoint.com.
Speedpoint uses User Data to train AI models to improve the Services, such as enhancing scheduling algorithms, optimizing inventory management, and personalizing user experiences. Where feasible, we will anonymize or aggregate User Data before using it for AI training. Non-anonymized data will only be used with your explicit consent or as permitted by law. You have the right to: (i) access, correct, or delete your User Data; (ii) opt out of having your User Data used for AI training; and (iii) request information about how your data is processed. To exercise these rights, contact us at privacy@getspeedpoint.com. Speedpoint does not sell your User Data. We may share anonymized or aggregated data with third parties for AI development or research, but only in a manner that does not identify you or your customers. Speedpoint processes User Data in accordance with applicable data protection laws, including GDPR and CCPA.
These Terms are effective from the date you first accept them until terminated in accordance with this Section.
You may terminate your subscription at any time by contacting our support team. Termination will be effective at the end of your current billing cycle. No refunds will be provided for any unused portion of the subscription, regardless of the billing cycle, unless otherwise required by law or agreed in writing by Speedpoint.
Speedpoint may suspend or terminate your account or access if you breach these Terms, fail to pay fees when due, or engage in conduct that, in our sole discretion, could harm Speedpoint, other Users, or third parties. We will provide notice unless prohibited by law.
Upon termination, you must cease all use of the Services. Any outstanding fees for the current billing cycle remain due and payable. You remain responsible for any amounts owed to Speedpoint or third parties arising from your use of the Services, including unpaid vendor invoices, transaction or processing fees, chargebacks, or refunds. We may, in our discretion, provide access to your User Data for a limited period after termination, subject to additional fees. Speedpoint may retain anonymized or aggregated User Data used for AI training or other purposes, provided it cannot be linked to you or your customers.
The Services and all related intellectual property, including software code, branding, logos, and documentation, are owned by Speedpoint or its licensors. Except as expressly stated herein, nothing in these Terms grants you any license or rights to Speedpoint’s intellectual property.
If you provide suggestions, enhancement requests, or feedback (“Feedback”), you grant Speedpoint a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that Feedback into our Services without any obligation to compensate you.
“Confidential Information” means any non-public, proprietary, or sensitive information disclosed by one party to the other, including User Data submitted to the Services, but excluding payment card data or other sensitive payment information controlled by third-party Payment Processors. Both parties agree to protect each other’s Confidential Information with at least a reasonable standard of care. Speedpoint may use Confidential Information, including User Data, for AI training as described in Section 7.3, provided such use complies with applicable data protection laws.
Confidential Information does not include information that is (i) publicly available without breach of these Terms, (ii) already known to the receiving party at the time of disclosure, (iii) independently developed by the receiving party, or (iv) obtained lawfully from a third party without confidentiality obligations.
To the maximum extent permitted by law, the Services are provided on an “as is” and “as available” basis, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. Speedpoint does not guarantee that the Services will be uninterrupted, error-free, secure, or free from defects, viruses, or other harmful components.
To the maximum extent permitted by law, in no event shall Speedpoint or its affiliates, licensors, or service providers be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, whether incurred directly or indirectly. Speedpoint’s aggregate liability for any claim under these Terms shall not exceed the total amount paid by you to Speedpoint in the twelve (12) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Speedpoint, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (i) your use of the Services; (ii) your breach of these Terms; (iii) your negligence or misconduct; or (iv) your violation of any law or rights of any third party.
These Terms and any dispute arising out of or relating to them or the Services shall be governed by the laws of the State of North Carolina, without regard to its conflict of laws principles.
Any dispute, claim, or controversy arising out of or relating to these Terms or the use of the Services shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in Wilmington, North Carolina, and the arbitrator’s decision shall be final and binding. Each party shall bear its own costs and fees, except as may be provided in the arbitrator’s award.
You agree that any disputes will be resolved on an individual basis. You waive any right to participate in a class, consolidated, or representative action against Speedpoint.
We may modify these Terms at any time. If we make material changes, we will provide notice (e.g., by email, by posting on our website, or within the platform). Your continued use of the Services after the effective date of the modified Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must stop using the Services and cancel your subscription.
You may not assign or transfer these Terms or your rights or obligations hereunder without Speedpoint’s prior written consent. Speedpoint may freely assign or transfer these Terms.
These Terms, together with the Privacy Policy and any other documents referenced herein, constitute the entire agreement between you and Speedpoint and supersede all prior or contemporaneous agreements.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any provision of these Terms shall not be deemed a waiver of that provision or any other provision.
Any notices or other communications under these Terms will be in writing and given by email or through the Services interface. Notices will be effective when delivered.
Speedpoint shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, internet or telecommunications failures, power outages, labor disputes, strikes, war, terrorism, civil unrest, governmental actions, or failures of third-party hosting or service providers. Performance shall be suspended for the period such circumstances persist, and Speedpoint shall use reasonable efforts to mitigate the impact of such events.
If you have any questions or concerns about these Terms or the Services, please contact us at:
By accessing or using the Services, you acknowledge that you have read, understand, and agree to these Terms of Service.